Opsward AI ("Opsward AI," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to opswardai.com and to the services we provide.
Information we collect
- Information you provide — such as your name, business name, email address, phone number, and any details you share through our forms, calls, or messages.
- Usage information — basic analytics about how you use our website (pages visited, device and browser type), collected to improve the site.
How we use your information
- To respond to your inquiries and provide the services you request.
- To schedule, confirm, and follow up on appointments and calls.
- To send you service-related and, where you have opted in, informational messages.
- To operate, maintain, and improve our website and services.
SMS / text messaging
Opsward AI offers the ability to receive text (SMS) messages. By providing your mobile phone number and opting in, you consent to receive text messages from Opsward AI related to your inquiry, appointments, account, and services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Full details are in our SMS Terms & Conditions. Consent to receive text messages is not a condition of any purchase.
How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, scheduling, email, and telecommunications providers such as Twilio), and only to the extent needed to perform those services. As stated above, mobile opt-in and consent information is never shared with third parties for their own marketing.
Data retention
We keep your information for as long as needed to provide our services and to meet legal, tax, or reporting obligations, after which it is deleted or anonymized.
Your choices
- You can opt out of text messages any time by replying STOP.
- You can unsubscribe from emails using the link in any message.
- You can request access to, correction of, or deletion of your personal information by contacting us.
Contact us
Opsward AI
Poconos & Lehigh Valley, PA
Email: hello@opswardai.com
Phone: (570) 977-1004